Welcome to CraftNest. These Terms of Service ("Terms") govern your access to and use of craftnest.cyou (the "Website"), including any purchases made through our online store.

By accessing or using our Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please discontinue use of our Website.

1. General Conditions

CraftNest reserves the right to refuse service to anyone for any reason at any time.

By using this Website, you confirm that:

• You are at least the age of majority in your country or region.
• The information you provide is accurate and complete.
• You will not use our products or Website for any unlawful or unauthorized purpose.
• You will comply with all applicable laws and regulations.

2. Products and Services

CraftNest specializes in selling:

• Premium yarn
• Knitting yarn
• Crochet yarn
• Knitting accessories
• Crochet accessories
• DIY crafting supplies
• Related crafting products

We strive to display product descriptions, colors, images, and specifications as accurately as possible. However, slight differences may occur due to monitor settings, photography, or manufacturing variations.

We reserve the right to modify, discontinue, or limit the availability of any product without prior notice.

3. Pricing

All prices displayed on our Website are listed in the applicable store currency unless otherwise stated.

We reserve the right to:

• Change prices without notice.
• Correct pricing errors.
• Cancel orders affected by incorrect pricing.
• Modify promotional offers at any time.

4. Orders

After placing an order, you will receive an order confirmation email.

Receipt of an order confirmation does not guarantee acceptance of the order.

CraftNest reserves the right to:

• Refuse or cancel any order.
• Limit quantities purchased.
• Request additional verification before processing an order.
• Cancel orders suspected of fraud or unauthorized activity.

If payment has already been processed for a canceled order, a full refund will be issued.

5. Payments

We accept secure payment methods available during checkout.

By completing a purchase, you represent that:

• You are authorized to use the selected payment method.
• Billing information is accurate.
• Sufficient funds are available.

All payments are processed securely through trusted third-party payment providers.

CraftNest does not store your complete payment card information.

6. Shipping

We offer free worldwide shipping.

Estimated delivery time is 7–10 business days.

Delivery times are estimates and may vary due to customs inspections, carrier delays, severe weather, holidays, or other circumstances beyond our control.

Additional shipping information is available in our Shipping Policy.

7. Returns and Refunds

We proudly offer a 30-day return and refund policy.

Return requests must comply with the conditions outlined in our Return & Refund Policy.

Refund eligibility, exchanges, damaged items, and replacement procedures are governed by that policy.

8. Intellectual Property

All content available on this Website, including but not limited to:

• Logos
• Graphics
• Product images
• Product descriptions
• Website design
• Text
• Icons
• Layout
• Branding

is the property of CraftNest or its licensors and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

9. User Conduct

You agree not to:

• Violate any applicable law or regulation.
• Submit false or misleading information.
• Attempt unauthorized access to our systems.
• Interfere with Website functionality.
• Upload malicious software or viruses.
• Use automated systems to scrape or copy Website content.

Violation of these Terms may result in termination of access.

10. Limitation of Liability

To the fullest extent permitted by applicable law, CraftNest shall not be liable for:

• Indirect damages
• Incidental damages
• Consequential damages
• Loss of profits
• Business interruption
• Data loss
• Delayed deliveries caused by third parties

Our total liability shall not exceed the amount paid for the purchased product.

11. Disclaimer

All products and services are provided on an "as available" and "as is" basis.

While we strive to provide accurate information, CraftNest does not guarantee that:

• The Website will always operate without interruption.
• Product descriptions are completely error-free.
• The Website will be free from technical issues.

12. Third-Party Services

Our Website may include links or integrations with third-party services, including payment processors, shipping carriers, and analytics providers.

CraftNest is not responsible for the content, privacy practices, or services offered by third parties.

13. Privacy

Your use of our Website is also governed by our Privacy Policy.

We are committed to protecting your personal information and processing it responsibly.

14. Changes to These Terms

We reserve the right to update these Terms of Service at any time.

Changes become effective immediately upon publication on this Website.

Continued use of the Website after updates constitutes acceptance of the revised Terms.

15. Governing Law

These Terms shall be governed by and interpreted in accordance with the applicable laws of Canada, without regard to conflict of law principles.

16. Contact Information

If you have questions regarding these Terms of Service, please contact us.

CraftNest

Website:
https://craftnest.cyou

Email:
support@craftnest.cyou

Phone:
+1 778 997-1242

Business Address:

109-7428 Byrnepark Walk
Burnaby, BC V3N 0B4
Canada